Error Processing Subscription: Subscription belongs to a different account

I paid for a year subscription to get access to the BETA syncing feature and I have both devices showing but I’m getting this error message:

What steps can I take to resolve?

It sounds like you have more than one email address. Send the device IDs

And your preferred single email address for all devices to help@ham2k.com

Alan

Thanks for the quick reply. Email sent!