App Crashed and won’t reopen

[KI2D]

I’ve posted a postmortem analysis of what happened, in case anyone is curious.

Postmortem: Crashes of Mothers' Day Weekend

Summary On the morning of Saturday May 10th, 2025, we release a patch update for PoLo that caused the app to hang on the start screen for a significant number of users. We got notified in our Discord server and promptly disabled the patch update, but the app failed to revert to the previous version. About 300 users downloaded the update. A couple of dozen of them reported having issues on our Forums and/or Discord server. No data was lost, but the app was unusable during the entire weekend fo…